![]() If you are using genuine Brother ink cartridges follow the steps listed below to resolve this issue.Ĭleaning the ink jets of the print head, adjusting the vertical alignment and/or replacing the ink cartridges may improve print quality. If you are using non-Brother ink cartridges or ink refill we recommend you replace the ink cartridges with genuine Brother ink cartridges. The Brother limited warranty does not apply to any problem that was caused by the use of third party ink and/or cartridges Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. Please follow these steps.īrother strongly recommends that customers use only genuine Brother ink for best results. White vertical lines on landscape oriented printed documents can be caused by a clogged print head, or poor alignment. ![]()
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